Privacy Policy
Last updated 20 september, 2026
listing theory llc d/b/a Theory Media Co. (“Theory Media,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, contact us, submit an inquiry, or otherwise interact with our online services, as well as how that information may be used and shared.
By using this website, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including your name, email address, telephone number, company or organization, project information, requested services, budget information, preferred dates, messages, and any other information you choose to submit through a contact form, inquiry form, email, booking request, or other communication.
Certain information may also be collected automatically when you visit the website. This may include your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate geographic information, interaction data, and other technical or usage information.
Our website and third-party service providers may also use cookies, pixels, analytics technologies, or similar tools to understand website activity, maintain website functionality, improve user experience, measure performance, and support marketing efforts.
HOW WE USE INFORMATION
We may use information collected through the website to respond to inquiries, communicate with prospective and existing clients, prepare project estimates or proposals, schedule services, provide requested services, maintain and improve our website, analyze website performance, protect against fraud or misuse, comply with legal obligations, and operate and develop Theory Media Co.
Information submitted in connection with a project may also be used for ordinary business administration, recordkeeping, customer service, and project management.
We do not sell your personal information for monetary compensation.
CONTACT FORMS AND PROJECT INQUIRIES
When you submit a contact form or project inquiry, the information you provide may be transmitted through, stored by, or processed using third-party platforms that support our website or business operations.
Submitting an inquiry does not create a client relationship, contractual obligation, booking, or guarantee of availability. A project is not considered booked unless the parties separately complete any required agreement, deposit, payment, or confirmation process.
SQUARESPACE AND OTHER THIRD-PARTY SERVICES
This website may be hosted, operated, supported, or integrated with third-party platforms, including Squarespace, as well as analytics providers, payment processors, scheduling platforms, email providers, cloud storage providers, social media platforms, embedded media services, customer-management systems, and other technology providers.
These third parties may collect, receive, store, or process information in accordance with their own terms, privacy policies, security practices, and legal obligations.
Theory Media Co. does not control the independent privacy, security, data-retention, operational, or business practices of Squarespace or other third-party providers. To the fullest extent permitted by applicable law, Theory Media Co. is not responsible or liable for the acts, omissions, security incidents, data breaches, service interruptions, unauthorized disclosures, loss of information, misuse of information, or other conduct of third-party services that are outside our reasonable control.
Your use of any third-party service may also be governed by that provider’s own privacy policy and terms of service. We encourage you to review those policies when interacting with third-party services.
Nothing in this section limits any responsibility that cannot legally be excluded under applicable law.
THIRD-PARTY LINKS
Our website may contain links to websites, social media accounts, portfolio platforms, sister companies, clients, partners, vendors, or other third parties.
Once you leave our website, your activity is governed by the privacy practices and terms of the third-party website or service you visit. Theory Media Co. does not control and is not responsible for the content, privacy practices, security, availability, or operation of third-party websites.
The inclusion of a link does not necessarily constitute an endorsement of every statement, product, service, policy, or practice of the linked website.
COOKIES AND ANALYTICS
Our website or its service providers may use cookies and similar technologies to support site functionality, remember preferences, measure traffic, understand how visitors interact with the website, and improve performance.
Depending on your browser, device, geographic location, and the services enabled on the website, you may be able to restrict or disable certain cookies through your browser settings or available cookie controls.
Disabling cookies may affect the functionality of certain portions of the website.
EMBEDDED CONTENT AND SOCIAL MEDIA
Pages on this website may include embedded videos, social media features, maps, forms, or other content supplied by third parties.
Embedded content may behave as though you visited the third-party provider directly. Those providers may collect technical information, use cookies, track interactions, or process information under their own privacy policies.
Theory Media Co. does not control such independent data collection.
PAYMENT INFORMATION
If online payments are offered, payment information may be processed directly by a third-party payment processor.
Theory Media Co. may receive transaction information such as the amount paid, payment status, customer name, billing information, or transaction identifier, but we may not directly receive or store complete payment-card information when it is handled by a third-party processor.
Payment processors are responsible for their own systems and privacy and security practices.
HOW WE SHARE INFORMATION
We may share information with service providers, contractors, production partners, editors, vendors, consultants, professional advisers, or other persons when reasonably necessary to operate our business, respond to your request, perform services, maintain our website, or complete a project.
For example, limited project information may be provided to members of a production or post-production team when necessary to perform work on your project.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Theory Media Co., our clients, website users, or others.
We may also transfer business information in connection with a merger, acquisition, restructuring, sale, financing, or transfer of some or all of our business or assets.
DATA RETENTION
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business records, responding to inquiries, fulfilling contractual obligations, resolving disputes, enforcing agreements, complying with tax or legal requirements, and protecting legitimate business interests.
Retention periods may vary depending on the type of information and the reason it was collected.
Third-party providers may maintain their own independent retention schedules.
DATA SECURITY
We take reasonable administrative and technical measures intended to protect information under our control.
However, no website, communication system, cloud platform, storage system, or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through or stored in connection with this website.
You provide information electronically at your own risk subject to rights and protections available under applicable law.
CHILDREN’S PRIVACY
This website is intended for general business audiences and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through this website. If we learn that such information has been submitted without appropriate authorization, we may take reasonable steps to delete it.
YOUR PRIVACY RIGHTS
Depending on where you live, applicable law may provide rights relating to your personal information, such as requesting access to information we maintain about you, requesting correction or deletion, objecting to certain processing, or withdrawing consent where processing is based on consent.
To submit a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests, and some information may be retained where permitted or required by law.
EMAIL AND MARKETING COMMUNICATIONS
If you choose to receive marketing or promotional communications from Theory Media Co., you may unsubscribe using the method provided in the communication or by contacting us directly.
Transactional, project-related, contractual, or administrative communications may still be sent when reasonably necessary.
DO NOT TRACK
Some browsers provide “Do Not Track” signals or similar privacy preferences. Because there is not necessarily a uniform industry standard for responding to every such signal, our website may not respond to all browser-based tracking preferences unless required by applicable law or supported by the technologies used on the website.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, service providers, or applicable law.
When changes are made, the updated version will be posted on this page and the “Last Updated” date may be revised.
Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by law.
CONTACT US
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Theory Media Co.
Beaufort, South Carolina
Email: hello@theorymedia.co
Phone: (646) 750-0357